RETURN, EXCHANGE AND WARRANTY POLICY
We’ve made Returns and Exchanges super easy! Simply visit our Returns and Exchange Portal and input your Order ID and any other requested information and simply follow the Returns and Exchange process. This process automatically allows you to Exchange or Return your Return Eligible items instantly and a Return or Exchange Shipping Label will be emailed to you Free of cost.
1 Year Warranty
Return Eligible items are automatically displayed during the Returns and Exchange Portal process. The 1-Year Warranty begins on the Date your order had been delivered or received.
Non Defective Products
Even if your item is Free of Manufacturer defects, we will accept your Return or Exchange within 30 days from the date that the product was purchased. Product must be in new condition in order for your return to be accepted.
Goalard will automatically issue your refund or ship out your exchange once the item returned is received at our fulfillment center or warehouse. At our discretion, a refund may be issued without requiring a return.
Defective Products
If the item you received has any manufacturer defects or if the item received is not as described and you’re not completely satisfied with the product you received due to such issue, you can return them for either a refund, credit or exchange. We will pay for your return shipping hassle free and issue you a return label. We’re all about keeping you happy as a customer and exceptional customer service.